PROGRAM LEADER

Wednesday, 05 December, 2018  16:27
MANDALUYONG CITY, Metro Manila


Description

PROGRAM LEADER - Manage the customer expectations and maintain constant communication with all key customer stakeholders | Plan, manage and control de number of leads in profiling, approved or in campaign to make sure the campaign has enough leads to meet the revenue objectives | Perform analysis and reporting closure for asigned projects and submit the results, both operationally and financially | Ensure the timely billing of projects and follow-up on their collection | Work with the Processes Manager to implement and monitor processes related with the projects in charge. | Working in conjunction with Human Resources in the definition and follow-up of the career plan, certifications required, and periodic evaluations of the staff in charge. | Execute periodical performance evaluation for team members and provide them personal feedback | Work with HHRR for hiring resources and for managing training, salary and bonuses or any other HHRR issues related to the current staff. | Validate reports with news and absences for staff in charge and present them to payroll area | Report daily work activities performed using the tool provided by the company for that purpose | Complying with the code of conduct, rules and policy of the company | Performing tasks assigned by immediate superior related to the nature of his/her charge |


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